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Transaction Capital Recoveries provides a comprehensive range of customer management and capital solutions to South Africa’s largest credit providers.

It's core service is the collection of accounts receivable across the credit lifecycle, including early stage rehabilitation, late stage collections and legal recoveries, using both call centre and legal collections. Capital solutions are provided in the form of distressed debt purchasing and structural outsourcing.



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Recoveries Corporation Group was founded in 1991 in Melbourne Australia and provides consumer customer management solutions to a well-diversified client base within the government, insurance, banking and finance, utilities and telecommunications market sectors within Australia.

Services include debt recovery solutions, insurance claims recoveries, customer services and litigation management services. Recoveries Corporation employs approximately 600 staff in Australia and its call centre and corporate services centre in Suva, Fiji.

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Transaction Capital Payment Solutions (previously known as BDB), specialises in delivering customised, innovative, flexible and tailor-made services to suit your business needs.




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Road Cover was founded in 2005 and offers its value added services to the mass consumer market on a subscription basis. Members obtain access, at no additional cost, to high quality legal and administrative services aimed at assuming the complexity and expense associated with processing claims against state-run public schemes or state insurance funds, with members receiving 100% of their awarded claims.


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Transaction Capital Business Solutions, provides business support and working capital finance to SMEs that may not otherwise have access to credit, thereby facilitating both SME growth and job creation.




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In line with the group’s business model, TCRS’s deployment of permanent capital in the origination and acquisition of alternative assets in the specialised credit sector continues to deliver growth and value in South Africa and Australia.




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Principa provides customer management solutions leveraging its consulting, data analytics and technology capabilities. Focusing mainly on the consumer credit lifecycle, it assists its clients to originate, retain and grow customers, to lend responsibly and collect in the most cost-effective manner and to improve their customer experience.


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Empowers South African consumers with the knowledge of their personal credit information.





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Accsys is recognised as an award-winning software company in South Africa, specialising in People Management Solutions. They offer payroll, human resource management, time & attendance solutions, access control, biometrics and employee self-service as well as recruitment and outsourcing.



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Our operations as at 30 March 2019



Highlights:
  • Acquisition of non-performing loans (NPL) as a principal
    >254 portfolios (SA and Australia) owned with face value R23.5 billion
    >13 portfolios acquired for R404 million in South Africa; face value R2.1 billion (HY18: 17 portfolios for R218 million; face value R8.3 billion)
    >Further investment of R33 million in Australian portfolios (HY18: R4 million)
    >Longevity in the yield of principal portfolios on book, expected to support future positive performance
  • Robust performance from Recoveries Corporation in Australia
    >Greater management depth
    >TCRS’s BI, payment automation and collection technologies implemented
    >Outsourcing to SA’s low-cost centre of excellence under consideration
    >Selective acquisition of NPL portfolios
  • Transaction Capital Specialised Credit established
    >Focusing on capital deployment to originate or acquire credit-orientated alternative assets
    >TCBS focus and offering extended from SMEs to include underserved mid-tier corporate segment
    >International specialised credit
    -Fragmented segment of European market presents growth opportunity
    - €1.3 million deployed to date
    - Initial returns in line with expectations

  • Our portfolio:

    241 principal books owned in South Africa
    13 principal books owned in Australia
    195 contingency & fee-for-service client mandates in South Africa
    100 contingency & fee-for-service client mandates in Australia
    79 contingency & fee-for-service clients in South Africa
    45 contingency & fee-for-service clients in Australia

    Societal relevance

    TCRS' activities broadly contribute to the efficiency and effectiveness of the South African and Australian credit systems. This includes the acquisition of distressed book debts, which assists clients to strengthen their balance sheets by accelerating cash flow and removing non-performing loans (NPLs), thus improving their ability to continue providing debt finance into the consumer market.

    It also assists clients to lend responsibly, to identify which consumers to lend to, and to then collect successfully. This supports the affordability of credit by mitigating unnecessary pricing for risk.

    In undertaking collections, the primary focus is on rehabilitating indebted consumers by helping them understand the importance of repaying their debts as a legal obligation, and structuring payments in a manner they can afford. This contributes to indebted consumers remaining active participants in the credit system.