Our operations as at 30 September 2017


  • Intensified collaboration between industry leadership & SA Taxi to achieve sustainable industry benefits
  • New vertically integrated businesses under consideration
  • Expanding SA Taxi’s insurance business (comprehensive vehicle cover, instalment protection, passenger liability, credit life)
  • In November 2017, Moody’s awards a Aaa.za rating to Transsec 3 senior notes and SA Taxi issued R505 million; >3 times oversubscribed

Our portfolio:

21% women owned
100% black owned
Vehicles financed & insured ̴ 29 000
Average age of vehicle: 4.3 YEARS

Resulting in for 2017:

̴ 1.5 billion kms travelled by SA Taxi’s fleet on ̴6 500 routes covering over ̴ 800 000 km in 2017
̴ R270 million collected per month
Credit loss ratio 3.2%; improved from 3.4% in HY17

Societal relevance

SA Taxi operates on the premise of developmental or empowerment financing, filling a critical funding gap by supporting entrepreneurs who would otherwise remain outside the formal economy, thus also contributing to job creation. Its focus on financing newer vehicles fitted with the latest safety technology, together with its high-quality refurbishment capabilities, contributes to safer and more eco-friendly public transport in South Africa.

The typical minibus taxi is a 16-seater, typically white in colour with the most common model being the Toyota Quantum Sesfikile. Taxis operate an unscheduled service on fixed routes managed by taxi associations.

Taxis will typically depart from fixed terminals but stop anywhere along their route to pick up and drop off passengers. Passengers hail taxis using hand signals to indicate where they are travelling. Taxi ranks are hives of activity and market places establish themselves around the ranks to service the commuters.

Regional taxi councils determine the fares for each route considered to be affordable for the lower income population of the country. Fares are paid in cash and in some areas of the country the taxi owner employs a conductor to manage fares whilst in others, passengers themselves manage the cash by passing it to the driver.

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SA Taxi Direct dealership was established in 2015, selling both new and pre-owned premium taxis. Due to strong relationships with Toyota, SA Taxi is allocated approximately 70 new Toyota Sesfikiles per month to sell alongside the pre-owned vehicles.

This channel offers SA Taxi greater returns on the entire vehicle deal and provides a profitable and reliable marketplace for sale of refurbished vehicles due to the following factors:

Margin off sale
SA Taxi is able to realise a considerable margin on the sale as the transaction occurs on their own dealership and the pre-owned vehicles have been through Taximart.
Better credit risk screening
Since SA Taxi has greater control and line of sight of the interaction that occurs at the point of sale, it is able to ask the required questions to achieve a better credit risk screening.
Insurance take up is higher
SA Taxi’s accredited sales agents provide customers with key insights on the value of insuring their vehicle, resulting in a higher insurance take up.

Taximart was established in 2009 to refurbish primarily repossessed minibus taxis in the secondary market and improve SA Taxi’s recoveries.

Taximart services include repair and maintenance which is completed timeously ensuring that owners’ vehicles are back on the road as soon as possible.

The ability to refurbish and resale has enabled SA Taxi to reduce their loss ratios as by recovering a significant percentage of the loan value of repossessed vehicles. This is achieved through reducing costs, improving turnaround times, improving product quality and providing higher returns than auction prices. Taximart has also led to reduced insurance cost of claims.

Efficiencies created through Taximart arise from the following:

  • Economies of scale;
  • Focus on a narrow product line
  • Bulk procurement power; and
  • Time saved by controlling the entire process in-house.
Training is paramount with dedicated Toyota, Nissan and Mercedes training centres having been established, where staff are equipped with the necessary knowledge and knowhow to give effect to our vision of quality and efficiency.

In 2015 SA Taxi launched a point-to-point taxi offering which includes financial services. The taxi owner-drivers are also given access to the stand alone ancillary services such as insurance and maintenance as well as the Zebra Cabs’ own taxi platform.

The Zebra Cabs platform was developed to further support the taxi owner-drivers and their respective SMEs focusing on all owner-drivers financed through SA Taxi as well as those looking for an alternative taxi platform, provided they meet the standards set by Zebra Cabs in terms of the vehicle type and background checks.

The target market for point-to-point is similar to the minibus taxi market as the target customer is an existing or aspiring vehicle owner with limited access to traditional finance.

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A key condition of SA Taxi’s loan agreement with the taxi operator is that the vehicle is required to have comprehensive short term insurance. SA Taxi has designed its own highly competitive comprehensive insurance products that it sells through SA Taxi Protect (Pty) Ltd, its own insurance cell captive entity established in partnership with Guardrisk Insurance Company. Policies are tailored to the needs and risks of the fixed route taxi industry and include niche specific cover such as business interruption cover and instalment protection when the vehicle is being repaired, credit short fall cover when the vehicle is a total loss and absconsion, policy violation cover in the event of client defaults.

The taxi owner can elect to take up the insurance product from SA Taxi Protect or alternatively insurance from a third party provider as long as the cover meets the minimum requirements. Approximately 81% of the SA Taxi asset portfolio (as at 31 March 2016) is insured through SA Taxi Protect with the balance insured by other reputable credit providers such as Hollard and Santam. In addition, SA Taxi sells insurance policies to non-financed clients. The product offering and price is attractive to all taxi owners as evidenced by the growth in this non-financed portfolio which has grown to approximately 4,200 insured vehicle since October 2013.

In addition, SA Taxi sells insurance policies to non-financed clients. The product offering and price is attractive to all taxi owners as evidenced by the growth in this non-financed portfolio which has grown to approximately 4,200 insured vehicle since October 2013.

SA Taxi Protect also offers stand-alone taxi owner protection cover sold on a voluntary basis at inception of the comprehensive motor policy with 10,400 policies currently in place.

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